Testimonials for Wellington Mortgage Brokers

To be a good mortgage broker you have to have the ability to listen, act quickly, think outside the square, negotiate strongly and be available 7 days a week….

Please read below what past clients of Craig have to say…

“Every phone call I made was answered by you. Emails were responded to, if not immediately, then very quickly. Very informative, supplied resources, people and information to help us make informed decisions. Welcoming and friendly person. Very knowledgeable, confident and reliable. Quick to make things happen. Total trust in his process and representation of us. Your service, attention to detail and availability is outstanding. Thank you very much”
Dawn F
“Our concerns and questions were addressed quickly and in detail. The level of service we received exceeded our expectations and made a tedious and stressful process much easier. We can’t thank you enough”
Michael & Wendy D
“I knew what was happening all along, and if I was confused Craig was very quick to respond and put fears to rest. Overall a really good service! Thanks”
Natalie H
“Good communication, it was prompt and clear. You understood what help I needed and provided advice and options. Prompt turnaround, realistic advice and feedback.”
Vicki & Greg R
“I liked how easy the finance process was made, everything was up front and informative and we always knew what the next step was. Prior to finance there were no delays of our requests for property reports which were very helpful to our decision making”
David & Gayle C
“I called Craig on a Thursday, met with him the next day to deal with the required documentation and he’d arranged pre-approved finance by the following Tuesday- fantastic service! He was always available by email, text or telephone and I absolutely appreciated his calm, professionalism as I worrry-worted through the process! When I needed more money than was pre-approved Craig just dealt with it – no fuss. Absolutely recommend Craig to anyone wanting to use a mortgage broker – he’s a top bloke!”
Pauline H
“What we liked was the promptness and the eagerness to get us our mortgage and keeping us informed every step of the way. Although we have not meet Craig in person we received daily updates via email about the mortgage. Within a week we became Home Owners and that’s because of Craig Pope and his team’s hard work.”
Strike & Norah T
“Meeting Craig for the first time was like meeting a friend, we had coffee and a chat and he kept the conversation real, no promises, just straight talking.”
George & Sally S
“I would like to express my sincere thanks to you for the property transaction my brother and I recently completed. Your professionalism and work ethic is a real credit to you. Originally we went to Mike Pero’s and they were just too slow and kept asking for more and more information, you took the information we gave you (the same as we gave them) and created a deal that suited us perfectly. When Mike Pero’s finally came back to us and said they now have enough information to proceed with an application, you had already done the deal with a bank and we had great pleasure in telling them that unlike them we found a mortgage broker who actually practices what he preaches and we have completed the transaction! We couldn’t believe how quick and painless the whole process was and the way you kept us informed the whole way through was brilliant. I would have no hesitation what so ever in recommending you to family and friends and will defiantly come back to you again for our next business requirement.”
Syd H
“Craig was awesome! He is always available, 24/7. Very patient and was easy to deal with. Quick and thorough with his process as well. Craig explained everything clearly”
Anya S
“Efficient, Prompt, Friendly Service”
Molly & Arnold
“Craig made refinancing a mortgage an easy and effortless process. Excellent customer focus. He took the time to understand our changing financial situation. Craig advised and negotiated a tailored refinance package that suited our needs.”
Sarah & Alex C
“Extremely professional, efficient and quick service. Craig did the majority of the process for me creating minimal disruption to my work commitments. Craig also secured very competitive rates with my lender”
Lio H
“Excellent service straight to our door, prompt with postage and all calls were answered or returned efficiently. Would definitely recommend to everyone”
Ali & Jimmy
“Contact was excellent. On meeting Craig we found a very positive attitude. Recommended a friend and he promptly was able to help her out in a crucial time of her life. Have also recommended Craig to further friends”
Sue & Gary W
“Craig was very helpful and professional. I was a first home buyer and he gave plenty of advice when I needed it, making the process easier. Use of email as well as the phone was very important as we kept in constant contact. This enabled efficient replies to my correspondence and queries”
Douglas K
“Extremely knowledgeable, friendly & helpful. Always having a lookout for our interests and explaining everything clearly and plainly along the way. You made us feel like part of the team and you made our transition effortless and seamless. Thank you Craig!”
Ben & Amelia C