About Us & Disclosures

Learn about Craig Pope and Wellington Mortgage Brokers.

As a business in an industry we love, we live and breathe mortgages and finance 24/7! We work hard for our clients as most of the time we only get paid once we have negotiated a great solution for you. That also means you can call, text or email us 24/7 for mortgage advice, including public holidays! That’s right, we treat people the way we would want to be treated so if you have burning property finance question on Christmas Day, email, call or text us and we will provide a response. We offer a range of services, including help for first home buyers, property investors, construction loans and refinance. You also get advice on the best mortgage interest rates from the major banks and lenders and how to access your Kiwisaver. You can also use our handy online mortgage calculator to work out your repayment options. Freephone today on 0800 000 518 - we prefer to have a phone chat first about your situation prior to any meeting.

Wellington Mortgage Brokers is run by highly regarded Loan Market adviser Craig Pope with offices in Wellington and Kapiti (though call us to discuss your situation first as we split our time between these offices). We arrange millions of dollars of lending every month, providing an independent mortgage broker service with access to lots of banks and lenders. We love problem solving so don't hesitate to contact us!
We make getting a mortgage and home buying hassle free, saving you time and money, coaching you through the buying process and helping you get mortgage free quicker. Craig Pope has a wealth of experience and been ranked in the top 15 adviser nationwide for the last 5 years running and was a finalist in the NZ Professional Adviser Association Mortgage Adviser of the Year in 2017.

Craig Pope is also is Financial Advice NZ "Trusted Adviser" with more info about it here https://financialadvice.nz/trusted-adviser-mark/

Call or contact us today, 7 days a week, to discuss your situation. It's preferable we have a phone or email chat to get a feel for your situation, then we can send you the relevant paperwork for getting approved. And if required, have a Zoom or face to face meeting.  

Why use us

  1. We do the leg work and provide independent advice as we don't favour any particular bank. This will save you time and keep things simple.
  2. Our service is normally free, the bank/lender you choose will pay us for our time.
  3. True 7 day a week service. No more waiting for bank staff during bank hours, we give fast responses 7 days a week, this improves your chances when making offers on properties.
  4. We arrange millions in lending a month, so we know banks' strengths and weaknesses and can get complex situations approved - saving you time and money.
  5. We know how to set up clever loan structures that suit you rather than the bank. So you will get mortgage free faster.
  6. We provide free unlimited property appraisal reports for all pre approvals. This helps you investigate the background on a property, surrounding area and values.
  7. We can help too with complex insurances such as life, income, mortgage protection, redundancy, health, trauma etc (we have qualified Insurance Advisers available). We can also refer on your behalf for general insurances such as house and contents. We can also refer you to building inspectors and lawyers if required.


Disclosure information

Please email broker@wellingtonmortgagebrokers.co.nz for a free copy of our disclosure document. For Craig Pope's privacy policy please see www.loanmarket.co.nz/privacy-policy

My Financial Advice Provider (FAP) is CP Financial Services Limited which is authorised to provide a financial service under The Loan Market Group Limited’s transitional licence. My FAP’s publicly available information & privacy policy can be found on my website - www.craigpope.co.nz

Details about me and my Financial Advice Provider:
I am a Financial Adviser. I give advice on behalf of a Financial Advice Provider. My details are set out below.
Full Name: Craig Pope
Address: 18 Seaview Road, Paraparaumu Beach, Paraparaumu, 5032, New Zealand
Phone: 027 547 6739
Email: craig.pope@loanmarket.co.nz
FSPR Number: 22361
Name of Financial Advice Provider: CP Financial Services Limited
Trading as: Loan Market - Capital & Coast
FSPR Number: 101485
Address: 284-286 Jackson St Petone, Lower Hutt & 7B Gibbons Street, Upper Hutt, 5018, 5012, New Zealand
Phone: 0800562665
Email: dan.bailey@loanmarket.co.nz

My Financial Advice Provider is a member of The Loan Market Group Limited

Licensing Information
My Financial Advice Provider is authorised to provide a financial advice service under a current financial
advice provider licence issued by the Financial Markets Authority in the name of: Loan Market Limited
FSPR Number: 101485
Nature and scope of advice
The information below will help you understand what type of advice I can provide to you.
Services I provide
I will help you choose and apply for a loan that is suitable for your purpose from a panel of lenders (set out
below). Once we have chosen a lender and loan terms that are suitable for you, I will help you to obtain an

Banks and lenders I use
I source loans from a panel of lenders. The current lenders I can use are:
ANZ Westpac BNZ
ASB ASAP Finance Limited Avanti Finance
Cressida Capital DBR First Mortgage Trust
Heartland Bank Liberty Financial NZCU Baywide
Pepper Money RESIMAC SBS Bank
SELECT Southern Cross Partners Sovereign
The Co-operative Bank TSB Kiwibank
Zip Business Basecorp Finance CFML

Our lender commissions, fees (if any) terms and conditions available in our disclosure document provided on request

Products I can help you with

The types of financial advice products I can give advice on are:
Home Loans, Investment/Commercial Property Loans, Construction Loans

What else I can offer
I can help you with other services through my referral partners set out below:
Tower - F&G Asset Finance UK Pension Transfers
XE Money, Koura Wealth KiwiSaver

I am unable to offer legal or tax advice and recommend you consult your solicitor or accountant for this
type of advice.

Privacy policy & security
I will collect personal information about you in accordance with my Privacy Policy. I regard client
confidentiality as of paramount importance. I will not disclose any confidential information obtained from
or about you to any other person, except in accordance with my Privacy Policy. The electronic platform I
use to store your personal information is secure and run on Amazon Web Services.

See further info about our privacy policy here https://www.loanmarket.co.nz/privacy-policy

Complaints Process
If you have a complaint about my financial advice or the service I gave you, you need to tell me about it.
You can contact my internal complaints service by phoning, or emailing me using the heading Complaint -
(Your Name). Please set out the nature of your complaint, and the resolution you are seeking. I aim to
acknowledge receipt of this within 24 hours. I will then record your complaint in our Complaints Register
and will work with you to resolve your complaint. I may want to meet with you to better understand your
issues. I aim to provide an answer to you within 7 working days of receiving your complaint. If we cannot
agree on a resolution you can refer your complaint to our external dispute resolution service. This service is
independent and will cost you nothing and will assist us to resolve things with you. Details of this service
Financial Services Complaints Limited
0800 347 257

My duties
I am bound by and support the duties set out in the Financial Markets Conduct Act 2013. These duties are
Meet the standards of competence, knowledge, and skill set out in the Code of Professional Conduct
for Financial Advice Services (Code).
Give priority to my client’s interests.
Exercise care, diligence, and skill.
Meet the standards of ethical behaviour, conduct, and client care set out in the Code.

Availability of Information
This information can be provided in hardcopy upon your request.

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